i2c Pakistan is looking for a talented and experienced resource for the position of Call Center Manager.
Here are some of the details:
Location: Lahore, Pakistan
Experience:
- 6+ years experience of Client Services
- 2+ years prior experience of managingcall center operations
Requirements:
- Masters degree, preferably MBA
- Excellent understanding of call center operations, process, & procedures
- Excellent communication (oral and written) and analytical skills
- Strong customer orientation
- Excellent spreadsheet (MS Excel) and data analysis skills
- Excellent interpersonal and team skills
- Motivation and ambition to excel
- Drive to learn and grow
- Must have Leadership & management skills
- Good Team Building skills
Package:
- Negotiable. Depends on the nature of experience and exposure toInternational call center, managerial competencies, and skill set.
- Attractive salary package along with other benefits will be offered to the best candidate.
Please feel free to send in resumes or referrals to wsahi@i2cinc.com